Online shopping in China has become an essential part of daily life. Whether you are an expat ordering groceries, clothing, or electronics, knowing the right Chinese characters (汉字, hàn zì) will make your experience smoother and more enjoyable.
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In this blog-post, we will explore 12 key Chinese words and phrases that are commonly used in online shopping. You will also see them in example sentences with Chinese, pinyin, and English, so you can start using them immediately.
1. 购物 (gòu wù) – Shopping
The most basic term you need is 购物 (gòu wù), which means shopping. It can refer to both in-store and online shopping. When browsing a website, you will often see this word in buttons or menus.
Example: 我每天都在网上购物 (wǒ měi tiān dōu zài wǎng shàng gòu wù) – I shop online every day.
Example: 购物节来了,大家都在抢折扣 (gòu wù jié lái le, dà jiā dōu zài qiǎng zhě kòu) – The shopping festival is here, and everyone is grabbing discounts.

2. 价格 (jià gé) – Price
Price is one of the most important factors when shopping online. The character 价 (jià) means value, and 格 (gé) means standard, together forming 价格 (jià gé).
Example: 这个手机的价格很合理 (zhè ge shǒu jī de jià gé hěn hé lǐ) – The price of this phone is very reasonable.
Example: 我想比较不同商店的价格 (wǒ xiǎng bǐ jiào bù tóng shāng diàn de jià gé) – I want to compare prices from different stores.
3. 折扣 (zhé kòu) – Discount
折扣 (zhé kòu) is a word you will see often during promotions or sales. It is a combination of “fold” and “deduction,” literally meaning a reduced price.
Example: 今天所有衣服都有折扣 (jīn tiān suǒ yǒu yī fu dōu yǒu zhè kòu) – All clothes have discounts today.
Example: 购物节期间,折扣非常大 (gòu wù jié qī jiān, zhè kòu fēi cháng dà) – During the shopping festival, discounts are huge.
4. 下单 (xià dān) – Place an Order
下单 (xià dān) is the verb used for placing an online order. 单 (dān) means order or list.
Example: 我已经在淘宝上下单了 (wǒ yǐ jīng zài táo bǎo xià dān le) – I have already placed an order on Taobao.
Example: 请确认信息后再下单 (qǐng què rèn xìn xī hòu zài xià dān) – Please confirm the information before placing an order.
5. 快递 (kuài dì) – Delivery / Express Shipping
快递 (kuài dì) refers to delivery or express shipping. Knowing this word will help you track your packages.
Example: 我的快递已经到了 (wǒ de kuài dì yǐ jīng dào le) – My package has arrived.
Example: 请提供快递单号 (qǐng tí gōng kuài dì dān hào) – Please provide the tracking number.
6. 支付 (zhī fù) – Payment
When shopping online, 支付 (zhī fù) is essential. It means payment and can be used for various platforms like Alipay (支付宝, zhī fù bǎo) or WeChat Pay (微信支付, wēi xìn zhī fù).
Example: 我用支付宝支付了订单 (wǒ yòng zhī fù bǎo zhī fù le dìng dān) – I paid for the order with Alipay.
Example: 支付前请检查金额 (zhī fù qián qǐng jiǎn chá jīn é) – Please check the amount before payment.
7. 购物车 (gòu wù chē) – Shopping Cart
购物车 (gòu wù chē) is the online equivalent of a physical shopping cart. You can add items here before finalizing your purchase.
Example: 我把几件衣服放进购物车 (wǒ bǎ jǐ jiàn yī fu fàng jìn gòu wù chē) – I put several clothes into my shopping cart.
Example: 购物车里有十件商品 (gòu wù chē lǐ yǒu shí jiàn shāng pǐn) – There are ten items in the shopping cart.
8. 评论 (píng lùn) – Review / Comment
Reading 评论 (píng lùn) before buying helps you understand product quality and user experience.
Example: 我先看了别人的评论再决定 (wǒ xiān kàn le bié rén de píng lùn zài jué dìng) – I read other people’s reviews before deciding.
Example: 这款产品的评论很好 (zhè kuǎn chǎn pǐn de píng lùn hěn hǎo) – The reviews for this product are very good.
9. 运费 (yùn fèi) – Shipping Fee
运费 (yùn fèi) is the cost to deliver your goods. Always check this before finalizing an order.
Example: 运费太贵,我想找免运费的商店 (yùn fèi tài guì, wǒ xiǎng zhǎo miǎn yùn fèi de shāng diàn) – The shipping fee is too high, I want to find a store with free shipping.
Example: 这个商品运费包含在价格里 (zhè ge shāng pǐn yùn fèi bāo hán zài jià gé lǐ) – The shipping fee is included in the price.
10. 退货 (tuì huò) – Return
退货 (tuì huò) is used when returning a product. Understanding this term ensures a smoother return process.
Example: 如果不满意,你可以退货 (rú guǒ bù mǎn yì, nǐ kě yǐ tuì huò) – If you are not satisfied, you can return it.
Example: 退货需要保留发票 (tuì huò xū yào bǎo liú fā piào) – You need to keep the receipt for a return.
11. 下单成功 (xià dān chéng gōng) – Order Successful
After completing your order, you will often see 下单成功 (xià dān chéng gōng) on the website, confirming that your purchase went through.
Example: 下单成功后,请等待快递 (xià dān chéng gōng hòu, qǐng děng dài kuài dì) – After the order is successful, please wait for delivery.
Example: 系统显示下单成功 (xì tǒng xiǎn shì xià dān chéng gōng) – The system shows that the order is successful.
12. 优惠券 (yōu huì quàn) – Coupon / Voucher
优惠券 (yōu huì quàn) is a coupon or voucher that gives you discounts. Many e-commerce platforms encourage users to use them during checkout.
Example: 我用了一张优惠券省了十块钱 (wǒ yòng le yì zhāng yōu huì quàn shěng le shí kuài qián) – I used a coupon and saved ten yuan.
Example: 平台每天都有新的优惠券 (píng tái měi tiān dōu yǒu xīn de yōu huì quàn) – The platform has new coupons every day.
Vocabulary
- 购物 (gòu wù) – 购物 (gòu wù) – shopping
- 价格 (jià gé) – 价格 (jià gé) – price
- 折扣 (zhé kòu) – 折扣 (zhé kòu) – discount
- 下单 (xià dān) – 下单 (xià dān) – place an order
- 快递 (kuài dì) – 快递 (kuài dì) – delivery / express shipping
- 支付 (zhī fù) – 支付 (zhī fù) – payment
- 购物车 (gòu wù chē) – 购物车 (gòu wù chē) – shopping cart
- 评论 (píng lùn) – 评论 (píng lùn) – review / comment
- 运费 (yùn fèi) – 运费 (yùn fèi) – shipping fee
- 退货 (tuì huò) – 退货 (tuì huò) – return







