Online shopping has become a big part of daily life in China. Whether you are browsing on your phone, ordering food, or buying clothes, you will constantly see and use certain Chinese words.
Learning these words will not only help you understand apps and websites better, but also make your experience smoother and more enjoyable. In this post, you will learn 12 essential Chinese words for online shopping, along with practical example sentences to help you use them confidently.
1. Online Shopping (网购, wǎng gòu)
The word 网购 combines 网 (internet) and 购 (to buy), making it easy to remember.
Example sentences:
我喜欢网购，因为很方便。
Wǒ xǐhuān wǎng gòu, yīnwèi hěn fāngbiàn.
I like online shopping because it is very convenient.
现在很多人都习惯网购。
Xiànzài hěn duō rén dōu xíguàn wǎng gòu.
Nowadays, many people are used to shopping online.
2. Order (订单, dìng dān)
This word is used whenever you place or track an order.
Example sentences:
我的订单已经发货了。
Wǒ de dìngdān yǐjīng fāhuò le.
My order has already been shipped.
请确认你的订单信息。
Qǐng quèrèn nǐ de dìngdān xìnxī.
Please confirm your order details.
3. Shopping Cart (购物车, gòu wù chē)
This is where you store items before paying.
Example sentences:
我把这些东西放进购物车了。
Wǒ bǎ zhèxiē dōngxī fàng jìn gòuwù chē le.
I put these items into the shopping cart.
购物车里还有很多东西没买。
Gòuwù chē lǐ hái yǒu hěn duō dōngxī méi mǎi.
There are still many items in the cart not yet purchased.
4. Payment (付款, fù kuǎn)
A very important word when completing a purchase.
Example sentences:
请尽快付款。
Qǐng jǐnkuài fùkuǎn.
Please make the payment as soon as possible.
我已经付款成功了。
Wǒ yǐjīng fùkuǎn chénggōng le.
I have successfully made the payment.
5. Discount (折扣, zhé kòu)
Everyone loves a good deal, and this word will appear frequently.
Example sentences:
这个商品有很大的折扣。
Zhège shāngpǐn yǒu hěn dà de zhékòu.
This product has a big discount.
今天有八折优惠。
Jīntiān yǒu bā zhé yōuhuì.
Today there is a 20% discount.
6. Free Shipping (包邮, bāo yóu)
This is one of the most attractive phrases for buyers.
Example sentences:
这个商品包邮吗？
Zhège shāngpǐn bāo yóu ma?
Does this product have free shipping?
满一百元就包邮。
Mǎn yì bǎi yuán jiù bāo yóu.
Free shipping for orders over 100 yuan.
7. Delivery (快递, kuài dì)
Refers to the shipping or courier service.
Example sentences:
我的快递到了。
Wǒ de kuàidì dào le.
My package has arrived.
快递什么时候送到？
Kuàidì shénme shíhou sòng dào?
When will the delivery arrive?
8. Seller (卖家, mài jiā)
The person or shop selling the product.
Example sentences:
这个卖家服务很好。
Zhège màijiā fúwù hěn hǎo.
This seller provides great service.
我联系了卖家。
Wǒ liánxì le màijiā.
I contacted the seller.
9. Customer Service (客服, kè fú)
You will often chat with customer service when you have questions.
Example sentences:
你可以问客服。
Nǐ kěyǐ wèn kèfú.
You can ask customer service.
客服回复很快。
Kèfú huífù hěn kuài.
Customer service replies very quickly.
10. Return Goods (退货, tuì huò)
Sometimes items are not satisfactory, so this word is useful.
Example sentences:
我想退货。
Wǒ xiǎng tuìhuò.
I want to return the product.
退货流程很简单。
Tuìhuò liúchéng hěn jiǎndān.
The return process is very simple.
11. Product (商品, shāng pǐn)
A general term for items sold online.
Example sentences:
这个商品很受欢迎。
Zhège shāngpǐn hěn shòu huānyíng.
This product is very popular.
我在找一个好商品。
Wǒ zài zhǎo yí gè hǎo shāngpǐn.
I am looking for a good product.
12. Review (评价, píng jià)
Reviews are extremely important in Chinese online shopping culture.
Example sentences:
这个商品的评价很好。
Zhège shāngpǐn de píngjià hěn hǎo.
This product has great reviews.
买东西之前我会看评价。
Mǎi dōngxī zhīqián wǒ huì kàn píngjià.
Before buying, I check reviews.
Useful Sentences for Online Shopping
Here are some practical sentences combining multiple words:
我在网购平台上买了一个商品。
Wǒ zài wǎnggòu píngtái shàng mǎi le yí gè shāngpǐn.
I bought a product on an online shopping platform.
这个商品包邮，而且有折扣。
Zhège shāngpǐn bāo yóu, érqiě yǒu zhékòu.
This product has free shipping and a discount.
如果不满意，我可以退货。
Rúguǒ bù mǎnyì, wǒ kěyǐ tuìhuò.
If I am not satisfied, I can return it.
我已经付款，现在等快递。
Wǒ yǐjīng fùkuǎn, xiànzài děng kuàidì.
I have already paid, now I am waiting for delivery.
购物车里有很多商品，我还没决定。
Gòuwù chē lǐ yǒu hěn duō shāngpǐn, wǒ hái méi juédìng.
There are many products in my cart, I haven’t decided yet.
Tips to Remember These Words
Learning online shopping vocabulary becomes easier when you actually use Chinese apps or websites. Try switching your app language to Chinese and recognize words like Shopping Cart (购物车, gòu wù chē) or Payment (付款, fù kuǎn) in real situations. Repetition through daily use helps you remember faster than memorization alone. You can also take screenshots and label the words to reinforce your learning.
Vocabulary
- 网购 (wǎng gòu) – online shopping
- 订单 (dìng dān) – order
- 购物车 (gòu wù chē) – shopping cart
- 付款 (fù kuǎn) – payment
- 折扣 (zhé kòu) – discount
- 包邮 (bāo yóu) – free shipping
- 快递 (kuài dì) – delivery
- 卖家 (mài jiā) – seller
- 客服 (kè fú) – customer service
- 退货 (tuì huò) – return goods
